Refund policy

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Procar Automobile Wuppertal GmbH & Co. KG, Friedrich-Ebert-Straße 105, 42117 Wuppertal, Germany, info@rennstil.de, Phone: +49 202 2527-888) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the notice of exercising the right of withdrawal before the withdrawal period has expired.

 

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the delivery costs (except for the additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is the earliest.

You must return the goods without undue delay and in any event not later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct costs of returning the goods. You will only be liable for any diminished value of the goods if this loss in value is due to unnecessary handling of the goods beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

You bear the direct costs of returning the goods that can normally be returned by post. We will bear the costs of returning the goods that cannot normally be returned by post due to their nature.

You will only be liable for any diminished value of the goods if this loss in value is due to handling beyond what is necessary to check the nature, characteristics, and functioning of the goods.

 

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

– To: Name Address etc.

– I/We hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notified on paper)

– Date

(*) Delete as applicable.

 

Special Notes
If you have financed this contract with a loan and later withdraw from it, you are no longer bound by the loan contract, provided both contracts form an economic unit. This is particularly the case if we are your lender or if your lender uses our cooperation to finance. If the loan has already been received by us at the time the withdrawal becomes effective, your lender will take over the consequences of withdrawal or return with respect to you in relation to our rights and obligations under the financed contract. The latter does not apply if the present contract concerns the acquisition of financial instruments (e.g., securities, foreign exchange, or derivatives).

If you want to avoid a contractual commitment as far as possible, exercise your right of withdrawal and also withdraw from the loan contract if you have a right of withdrawal for it as well.